Assisted Living Resident Services Director in Stamford at Benchmark Senior Living

Job Description

Joining the Benchmark Senior Living team means putting your passion to work. At Benchmark, our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow.

With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

Benchmark Senior Living at Stamford is seeking to hire an Assisted Living Resident Services Director. In this role you will maintain responsibility for the Traditional Assisted Living Program and all related functions within the Benchmark Community.

Employment Status: Full-Time, Exempt

Schedule: Sunday-Thursday

Responsibilities include:

• Supporting and monitoring the day-to-day delivery of quality services resulting in high resident, family and associate satisfaction.
• This position schedules all associate/aide staff for 24/7 delivery of services within the community while monitoring available labor hours to budget.
• Operating the Assisted Living program includes, but is not limited to, recruiting, hiring, on-boarding, training, coaching, and developing all of the Assisted Living Resident Care Associates to ensure the highest caliber resident care staff is consistently in place.

Integral components of the position include successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management. Additionally, this role partners with our Resident Care Director (RN) in order that the services driven by the resident care service plan are provided and changes are communicated. The program goal is to provide an environment that maintains each resident’s highest level of physical, social and psychological well-being. The Traditional Care Program Director reports directly to the Executive Director.