Front Desk Receptionist in Newton, MA at Benchmark Senior Living

Job Description

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that's committed to caring and dedicated service. With training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! 

Cabot Park Village in Newton, MA is looking for a receptionist to be responsible for front desk coverage including greeting visitors and vendors, answering the telephone, coding invoices, overseeing the postage meter, and metering mail. 

What is our need: 

• Part Time 2^nd shift - 3-11pm

Responsibilities:

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
• Manages doctor appointment book
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash
• Reports any mal-functioning equipment to maintenance
• Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives
• Develops and practices the “30 second commercial” to be used when greeting visitors
• Participates in in-service trainings as required by state regulations