Executive Director in Lincoln, MA at Benchmark Senior Living

Date Posted: 1/8/2021

Job Snapshot

Job Description

Want to make your mark? At Benchmark, we impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Are you Called to Care about your work, other people and making a difference? Do you believe that people and teams are Better Together than going it alone? Are you always striving to Be the Benchmark by which all others are measured? Then our core values match. Connect with us – and to what truly matters!

The Commons in Lincoln is a Continuing Care Retirement Community (CCRC) offering independent living, assisted living, memory care, skilled nursing and rehabilitation all on the same vibrant campus. We are seeking an Executive Director to oversee our assisted living and memory care units. As the Executive Director, you will oversee 40 assisted living units and 24 memory care units, this position will report to the Campus Executive together. In this role you will be responsible for maintaining appropriate staffing levels, budget/expense management, sales execution and drive overall customer service/satisfaction within the assisted living and memory care units.

Job Responsibilities

You will authorize all purchases, provide onsite sales support, and conduct monthly family meetings. You will also participate in the training and development of new employees –implementing initiatives that will allow the community to run more effectively and efficiently. Position will be required to work Tuesday through Saturday.

Additional responsibilities for the Executive Director of Operations include:

• Reviewing bills and statements
• Analyzing revenue projections
• Making adjustments when revenue sources decrease
• Managing the department head team
• Networking with outside referral sources such as Hospital and Rehab personnel
• Reviewing occupancy as it relates to staffing
• Assisting in the hiring and recruitment processes
• Handling all resident and family concerns

Job Requirements

As an Executive Director, you must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life. You must also be patient, understanding, and empathetic.

Additional requirements of the Executive Director include:
• Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
• 3-5 years of management or healthcare related experience
• Having assumed a managerial role that was responsible for multiple disciplines
• Possessing budgeting and staffing experience
• Proficiency with Windows applications such as Excel and Outlook
• Ability to lift a minimum of 50 pounds


As an Executive Director for Benchmark Senior Living, you will have the opportunity to improve the quality of life of the Senior Citizens living in your community. While the position has its challenges, it is also highly rewarding and gratifying. Furthermore, Benchmark offers ample advancement opportunities for top performers as well as excellent compensation and benefits.